Expediter-Food-Runner

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Expediter
Food Runner

FLSA Status: Hourly, Non-exempt
Location: Ferndale, Detroit
Reports to: Front of House Manager

apply for Expediter Food Runner position

Summary

Expediters at WCO work with the serving and kitchen staff to ensure prompt delivery of guest meals and a seamless, enjoyable service experience.

Responsibilities

Expediter responsibilities include, but are not limited to the following:

Setting up and stocking the Expo line to ensure success.
Checking all prepared food for correctness and presentability as it comes from the kitchen line.
Delivering items to the correct table, as ordered.
Packaging carry-out orders and delivering to the correct place.
Acting as the middleperson between Front of House and Back of House to ensure all information is communicated in an effective and timely manner, including changes to stock and menu items, as well as any specifications or alterations to guest orders.
Breaking down and cleaning the Expo line to health code and company standard.
Adhere to grooming and appearance standards consistently
Promptly address customer service issues and refer customers to management when necessary

Requirements

High School diploma or general equivalent
Prior experience in food service
Valid State ID or License
SERV Safe Certification preferred

Dress Code

All black, solid. No stripes, polka dots, words, pictures etc.
Shoes must be closed toe and have backs on them (they do not have to be black)
No tank tops or spaghetti straps of any kind
Shorts, dresses, and skirts must be appropriate length (anyone can wear shorts)
No leggings or yoga pants
No sheer clothing
You may wear any company shirts if you have one of those
No rips or tears in your clothing
Accessories can be personalized (hats, scarves etc.)
Any hats are okay but please make sure they are solid black
Face masks always. Any color or pattern. The company has face masks available if you forget yours at home. But please make sure to always have one / keep one in your car.

Work Environment:

Operates in a standard restaurant environment
Moderate to loud noise
Frequent exposure to variable temperature changes and steam

Physical Demands:

Ability to Bend, Squat, Run & Physically React in a Prompt Manner
Ability to Lift 35 lbs.
Ability to Stand for Very Long Periods of Time

AAP/EEO Statement

Working Class Outlaws provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Working Class Outlaws complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. Working Class Outlaws expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Working Class Outlaws’ employees to perform their job duties may result in discipline up to and including discharge.

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